ISA-95 for IIoT gives architects a standard for integration
Industrial IoT processes increasingly base IoT implementations on the ISA-95 standard, which means organizations must unde...
December 3, 2019
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Banks Adding AI, Analytics to Boost CX
With many digital transformations underway, we expect to see banks drastically step up their adoption of artificial intell...
November 21, 2019
Here’s How AI Can Boost Your Sales
With nearly 62% of companies using or planning to use artificial intelligence (AI) for their Digital Customer Experience (...
November 14, 2019
Businesses can achieve 360-degree customer view using AI
Knowledge is power: The more intelligence a business has about its customers, the better it can customize and personalize ...
October 28, 2019
Benefits of migrating customer experience apps to the cloud
Technology becomes more advanced every day, and just about any organization can find some benefit in cloud-enabled custome...
October 28, 2019
Five Steps to Cybersecurity for the Cloud-Enabled Organization
If your organization is moving to cloud, you’re not alone. In our most recent Cloud and Cybersecurity research study...
October 25, 2019
Want to Boost CX? Follow This Data-Backed Advice
The rise of the Internet, social media apps, and customer ratings have empowered individual consumers like no other time i...
October 22, 2019
Secure Budget for Your Next DCX Project
We all have good ideas on how to transform the customer experience. But getting the budget to execute on those ideas can b...
October 22, 2019
Upcoming Webinar – Workplace Collaboration: 2020 Predictions
What are the hot collaboration trends heading into 2020 and beyond, and more importantly, what should IT leaders do to ens...
Upcoming Webinar – Taking Cybersecurity to the Next Level: Bellwether Technologies
There are hundreds of cybersecurity tools on the market. But which ones genuinely improve operational security? There's on...
Webinar Replay – Banks Find Transformation Success With Advanced Technologies
Thanks to technology innovation, banking is undergoing significant transformation. Nemertes has studied transformations of...
Webinar Replay – Solid Proof that AI Boosts Sales: Here’s What You Need to Do Next
When done right, AI can dramatically improve revenue for organizations by delivering contextual information and predictive...
Webinar Replay – Cloud and Cybersecurity Series [Ep.6]: Next-Generation Cybersecurity: Policy Process and Organization
Resources are finite. So deploying them wisely is what differentiates successful cybersecurity organizations from those th...
Webinar Replay – Cloud and Cybersecurity Series [Ep.5]: Application Security Meets Multicloud
Enterprises are developing and buying applications to run everywhere: across multiple clouds, multiple data centers, deskt...
Webinar Replay – Intelligent Customer Engagement Series [Ep.6]: Setting Budgets, Finding Stakeholders for AI-Enabled DCX Projects
As IT and business leaders evaluate their how to use AI to improve customer experience, one of the biggest roadblocks is f...
Webinar Replay – The Brave New World of 5G
5G is here. But what does it mean, and how can a new wireless standard transform enterprise organizations? Find out here. ...