The Nemertes UC Cost Analysis Tool

Get customized cost data to help you select a UC architecture and provider. This interactive, online tool compares the costs of on-premises and cloud UC, by vendor, based on Nemertes’ real-world research data.

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Latest Research

Emerging Trends in Cloud UC Models

More than one-third of companies (36%) have a formal Digital Customer Experience (DCX) strategy and another 49% are planning one

Nemertes IoT Research Study 2019

Research study benchmark/survey deck for Nemertes' 2019 IoT study A detailed global study examining how enterprise organizations are implementing IoT--and

Choosing the Right Communications Partner

End-user organizations are engaging in digital transformation initiatives designed to improve internal workflows and collaboration, as well as deliver new

AI-Enabled Analytics Drives Digital Customer Experience Initiatives

Scan the news online, on social media, or in paper format, and it won’t take more than a few minutes

Next-Generation Customer Experience

The interactions customers have with companies are transforming—and quickly Indeed, 85% of companies have developed or are planning to develop

How To Stream Video Without Killing Your Network

Say the words “live video broadcast” to IT leaders and they are likely to cringe at the thought of having

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Analyst Blogs

Top ways unified communications in the cloud affects you

Rapid developments in cloud-based unified communications means there is no time to lose when it comes to planning the strategic ...
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Are You Obsessed With Digital Customer Experience? Here’s Why You Should Be

The focus on customers is more intense than ever—and for good reason. External customers (consumers of products, patients, students, investors, ...
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When Humans Fail, AI Can Rescue Customer Experience

I have talked to many friends and colleagues who complain about people who don’t return calls, emails, and texts—either at ...
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Upcoming Webinar – Cloud Truth & WAN Consequences: Remake your WAN for Zoom, AWS, and Office365

February 28, 2019 11am ET Register here You need to rethink your WAN to survive the next 5 years. We ...
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Webinar Replay – IoT Series [Ep.3]: IoT Essentials — Selecting a Vendor

Selecting a vendor partner (or partners) is one of the most critical decisions enterprises will make on their IoT journeys ...
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Webinar Replay – IoT Series [Ep.2]: Current State — Maturity and Success

Everybody knows IoT is the wave of the future. But what are successful organizations doing differently when it comes to ...
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