The Nemertes UC Cost Analysis Tool
Get customized cost data to help you select a UC architecture and provider. This interactive, online tool compares the costs of on-premises and cloud UC, by vendor, based on Nemertes’ real-world research data.
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Latest Research
Emerging Trends in Cloud UC Models
More than one-third of companies (36%) have a formal Digital Customer Experience (DCX) strategy and another 49% are planning one
Nemertes IoT Research Study 2019
Research study benchmark/survey deck for Nemertes' 2019 IoT study A detailed global study examining how enterprise organizations are implementing IoT--and
Choosing the Right Communications Partner
End-user organizations are engaging in digital transformation initiatives designed to improve internal workflows and collaboration, as well as deliver new
AI-Enabled Analytics Drives Digital Customer Experience Initiatives
Scan the news online, on social media, or in paper format, and it won’t take more than a few minutes
Next-Generation Customer Experience
The interactions customers have with companies are transforming—and quickly Indeed, 85% of companies have developed or are planning to develop
How To Stream Video Without Killing Your Network
Say the words “live video broadcast” to IT leaders and they are likely to cringe at the thought of having
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Analyst Blogs
Top ways unified communications in the cloud affects you
Rapid developments in cloud-based unified communications means there is no time to lose when it comes to planning the strategic ...
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Are You Obsessed With Digital Customer Experience? Here’s Why You Should Be
The focus on customers is more intense than ever—and for good reason. External customers (consumers of products, patients, students, investors, ...
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When Humans Fail, AI Can Rescue Customer Experience
I have talked to many friends and colleagues who complain about people who don’t return calls, emails, and texts—either at ...
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Webinars
Upcoming Webinar – Cloud Truth & WAN Consequences: Remake your WAN for Zoom, AWS, and Office365
February 28, 2019 11am ET Register here You need to rethink your WAN to survive the next 5 years. We ...
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Webinar Replay – IoT Series [Ep.3]: IoT Essentials — Selecting a Vendor
Selecting a vendor partner (or partners) is one of the most critical decisions enterprises will make on their IoT journeys ...
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Webinar Replay – IoT Series [Ep.2]: Current State — Maturity and Success
Everybody knows IoT is the wave of the future. But what are successful organizations doing differently when it comes to ...
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