Mar 03, 2020 5 Barriers to Team Collaboration Success
Without an effective strategy, enterprises aren’t getting the full benefits out of their team collaboration solution.
Team collaboration apps are now the centerpiece of many modern unified communications and collaboration strategies. More than half of the 635 organizations that Nemertes benchmarked in 2019 had deployed team apps, either company-wide or within individual workgroups. By the end of 2021, that number will rise to almost 67%. At this point, I think it’s fair to say that we’re past the point of asking whether or not enterprises will adopt team collaboration apps, rather now the question is “how” best to deploy them in a manner that’s secure, reliable, and that allows organizations to fully realize their benefits.
In most cases, team collaboration deployments are somewhat limited. About a third of those currently using team apps only do so within company silos. Just 29% of organization benchmarked view team collaboration apps as a work-hub that integrates other communications services (e.g., calling and meetings) as well as business workflows and data streams into contextual workspaces. The rest either see team collaboration as just another messaging app (potentially, as a replacement for instant messaging) or are still trying to figure out a team collaboration utilization strategy.
Based on Nemertes research, those who adopt team collaboration company-wide, and who view it as a work-hub, are more likely to achieve positive business outcomes including increases in revenues, cost savings, and productivity, than those who don’t.
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