May 01, 2020 Successfully Implementing Team Collaboration
Team collaboration applications have taken the enterprise by storm. According to our research, nearly 61% of companies have already adopted the team apps. By the end of 2021, we expect that number to reach nearly 67%. Team collaboration apps are an essential part of a work-from-home strategy as they provide a means for virtual workers to easily communicate and collaborate in real time around work tasks, data, and events.
Many adopters are seeing quantifiable benefits from adopting team collaboration. These include reductions in the number of meetings, measurable gains in productivity, cost reductions, and revenue enhancements. All of these are largely driven by enabling contextual communications within teams, or even extended to customers and partners.
To determine the strategies that align with success, we looked at those with the highest measurable success, and analyzed their deployment approaches. We found five key correlations:
- View team collaboration as a work hub – this means taking advantage of the ability of team collaboration applications to integrate with external data sources and applications to provide a centralized place to work. By leveraging these workflow integrations, individuals are able to accomplish tasks, and collaborate with co-workers, without leaving the team space
- Address security, governance, and compliance needs – including implementing single sign-on and data retention policies commensurate with compliance requirements. It also means taking advantage of data loss prevention and encryption capabilities offered by team apps
- Roll-out company wide – team collaboration provides the most benefit when everyone can participate in team spaces. Eliminate islands of teams by ensuring that everyone, including front and back office as well as customer-facing individuals are able to leverage team spaces to communicate and collaborate quickly and efficiently
- Manage the deployment – ensure that you have insight into utilization, performance, and that you can proactively detect and address security-related threats. Ensure as well that you are seeking user feedback to determine what is working, and what isn’t working so you can develop a remediation plan
- Create a community – in this new age of work-from-home it’s imperative that you develop a plan to foster a culture of engagement. Setting up informal team channels for discussion of non-work-related topics, or using team spaces to regularly check in with co-workers, can help you create a strong engagement culture even for workers that are unable to get together in person.
Team collaboration applications offer real-world, measurable benefits, but the ultimate success comes from a careful approach to ensure you are using applications to their maximum potential and that all employees can benefit from the advantages of team-based collaboration.