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About Irwin Lazar

Irwin Lazar manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in unified communications and collaboration, covering the collaboration space as an analyst for over 15 years. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a blogger for NoJitter.com and contributor for searchunifiedcommunications.com writing on topics including IP telephony, UC, cloud, adoption metrics, SDN, SDWAN, WebRTC, and more. He is a frequent resource for the business and trade press and is a regular speaker at events such as Enterprise Connect , Interop, and IT Roadmap.

A Video Streaming Solution Is Only As Good As the Sum of Its Parts

By | March 19th, 2019|Blog, Unified Communications and Collaboration|

Picking the right video streaming solution for your organization requires careful consideration of myriad questions: How do I capture video? How do I manage video assets? How do I ensure high quality distribution across my network? In today’s market, individual solutions exist for all of these needs. A buyer can by a video capture or [...]

Are Your Team Messages Secure?

By | March 19th, 2019|Blog, Unified Communications and Collaboration|

The challenges related to enterprise team messaging security can be a big barrier to entry. The team messaging market continues to grow, with nearly 60% of the approximately 600 companies participating in Nemertes Research’s annual unified communications and collaboration study either already using or planning to deploy such apps by the end of 2019. As [...]

Business desk phones see changing role in the enterprise

By | February 20th, 2019|Blog, Unified Communications and Collaboration|

Desk phones seem to be going the way of the Dodo in favor of softphones and mobile clients. But research suggests organizations are finding new ways to use desk phones for business. The desk phone has gone through many changes over the years, evolving from rotary dials to push buttons to touchscreens. But are business [...]

Top ways unified communications in the cloud affects you

By | February 13th, 2019|Blog, Unified Communications and Collaboration|

Rapid developments in cloud-based unified communications means there is no time to lose when it comes to planning the strategic and tactical reorganization of your IT team. IT organizations are rapidly evolving as they move from supporting on-premises applications hosted in corporate data centers, to unified communications in the cloud. Nemertes Research Group Inc.'s "Unified [...]

It’s Time to Take Another Look at E-911

By | January 31st, 2019|Blog, Unified Communications and Collaboration|

The advancement of Next-Generation 911 requires IT leaders to revisit their E-911 plans. Last week, Avaya held Engage, its annual customer, partner, analyst, and consultant event. As my fellow No Jitter writer Zeus Kerravala noted, the event largely centered on Avaya’s advancements around its cloud strategy. However, another announcement coming out of the event may [...]

Five Tips For Picking the Right UCaaS

By | January 30th, 2019|Blog, Unified Communications and Collaboration|

Unified Communications-as-a-Service (UCaaS) offers small businesses the opportunity to purchase an integrated set of communications and collaboration functions, all from a single provider, on a per-user subscription basis. Via the cloud delivery model, UCaaS eliminates capital costs associated with equipment purchase, as well as PSTN access contracts. As a result, more than 14% of organizations [...]

Think Big: Collaboration for Small Business

By | January 30th, 2019|Blog, Unified Communications and Collaboration|

While small businesses have unique business needs, when it comes to collaboration tools, they share a great deal in common with larger enterprises, including: Support for Digital Transformation: Small businesses often operate in dynamic, highly competitive markets, meaning that they must quickly embrace emerging technologies to gain competitive advantage, or to avoid being disrupted. Mobility: Small businesses [...]

Why You Need a Video Content Management System to Ensure Governance Success

By | January 22nd, 2019|Blog, Unified Communications and Collaboration|

In my previous blog I discussed the five components of a successful video governance strategy: Assessment, Access, Encryption, Approval, and Retention.  I discussed best practices for addressing each of these areas, but didn’t address the “how.” How you enforce security, governance, and retention policies requires a critical piece of infrastructure: A video content management system, or VCMS [...]

The Five Keys to Video Content Governance

By | January 22nd, 2019|Blog, Unified Communications and Collaboration|

Organizations are increasingly using video to communicate and collaborate.  Whether it’s streaming of live broadcasts like executive town halls, training, or other content, or recording of meetings for later playback, IT leaders are diligently working to meet rising demand for video streaming.  But in doing so, they must also support regulatory, legal, and policy requirements [...]

Why You Can’t Ignore Streaming Video on Your Network

By | January 22nd, 2019|Blog, Unified Communications and Collaboration|

Look around and you’ll find video everywhere. Teenagers share videos with their friends using Instagram and Snapchat. Distant relatives communicate using Facetime, WhatsApp, or Google Hangouts. Streaming services like Netflix, Hulu, and YouTube have become the primary means by which people consume television shows and movies. And live video broadcasting is now possible, from virtually [...]