About Irwin Lazar

Irwin Lazar manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in unified communications and collaboration, covering the collaboration space as an analyst for over 15 years. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a blogger for NoJitter.com and contributor for searchunifiedcommunications.com writing on topics including IP telephony, UC, cloud, adoption metrics, SDN, SDWAN, WebRTC, and more. He is a frequent resource for the business and trade press and is a regular speaker at events such as Enterprise Connect , Interop, and IT Roadmap.

Five UC and Collaboration Trends to Watch in 2019

By | January 2nd, 2019|Blog, Unified Communications and Collaboration|

As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. The unified communications market in 2018 saw rapid innovation, industry consolidation, and a shift toward team and workstream collaboration. Now, it's time to look forward and take a look at [...]

Vonage Aims Upward and Outward

By | December 4th, 2018|Blog|

Vonage's shift to a 'fully programmable' platform aims to integrate its UCaaS, CPaaS, and CCaaS offerings to support digital customer experience. Read more at NoJitter.com

Cisco Provides Clarity at Broadsoft Connections

By | November 15th, 2018|Blog|

BroadSoft this week held its 20th annual customer conference, its first since its acquisition by Cisco closed in February. This year’s event attracted a large analyst contingent, intent on learning how Cisco would meld its own hosted and cloud platforms with its newly acquired BroadSoft assets -- and, perhaps more importantly, the opportunities the combined [...]

Slack and Zoom: Bottoms Up!

By | October 15th, 2018|Blog|

Slack and Zoom are achieving success as viral apps with passionate users; IT leaders take note! This month, on opposite coasts, has seen separate user and partner conferences for two of the rising stars in enterprise collaboration -- Slack and Zoom -- each with similar market views, growth trajectories, and customer loyalty stories. Read the [...]

Microsoft Matures Teams Strategy at Ignite

By | October 11th, 2018|Blog|

Whereas 2017's Microsoft Ignite conference was disruptive, this year's event focused on execution. Another Microsoft Ignite conference is in the books, held late last month. This year's communications and collaboration announcements were much more evolutional than in 2017, when the company announced that it was making its Teams app the core of its real-time collaboration [...]

Google’s Place in the UCC Ecosystem

By | August 27th, 2018|Blog|

As Google strengthens its collaboration portfolio, it deserves another look. Going into Google Cloud Next, held late last month, I was especially interested in hearing what Google had to say around G Suite, as Google continues to add functionality and position it as a true alternative to Microsoft Office 365. Read the rest of this post [...]

AppDev to Benefit from Slack-Atlassian Partnership

By | August 2nd, 2018|Blog|

Slack and Atlassian together may not conquer team collaboration, but they will strengthen their ability to support application developers. Read the rest of this post on NoJitter.com

Webinar Replay – UCC Series [Ep. 8]: Will Digital Kill the Whiteboard Star?

By | |Free Report, Webinars, Unified Communications and Collaboration|

Digital whiteboards offer the potential to modernize the last relic of non-electronic collaboration in the meeting room. But despite the wide variety of offerings, most organizations still struggle with building use cases, justifying deployment costs, and determining a deployment strategy. Using data from Nemertes' 2018 Research Study: Visual Communications and Collaboration, this webinar provides: The [...]

5 Tips for Videoconferencing Success

By | July 11th, 2018|Blog|

Is the long-awaited "age of videoconferencing" finally upon us? YES! Many organizations struggle with how best to roll out and support videoconferencing, but yours doesn't have to be one of them. In our latest study on visual communications and collaboration, Nemertes Research found.... Read the rest of this post on NoJitter.com

Webinar Replay – UCC Series [Ep. 7]: Can You Stream Me Now? Streaming Video Across the Enterprise

By | |Free Report, Webinars, Unified Communications and Collaboration|

While many organizations record meetings and stream live town-hall broadcasts, the growing availability of video cameras in PCs, laptops, and mobile devices is enabling anyone to create and share their own video, either on-demand or live. But how do companies enable video broadcasting while ensuring compliance with governance and security controls, and the ability to [...]