Author: Irwin Lazar

Vonage's shift to a 'fully programmable' platform aims to integrate its UCaaS, CPaaS, and CCaaS offerings to support digital customer experience. Read more at NoJitter.com...

BroadSoft this week held its 20th annual customer conference, its first since its acquisition by Cisco closed in February. This year’s event attracted a large analyst contingent, intent on learning how Cisco would meld its own hosted and cloud platforms with its newly acquired BroadSoft...

Slack and Zoom are achieving success as viral apps with passionate users; IT leaders take note! This month, on opposite coasts, has seen separate user and partner conferences for two of the rising stars in enterprise collaboration -- Slack and Zoom -- each with similar market...

Whereas 2017's Microsoft Ignite conference was disruptive, this year's event focused on execution. Another Microsoft Ignite conference is in the books, held late last month. This year's communications and collaboration announcements were much more evolutional than in 2017, when the company announced that it was making...

As Google strengthens its collaboration portfolio, it deserves another look. Going into Google Cloud Next, held late last month, I was especially interested in hearing what Google had to say around G Suite, as Google continues to add functionality and position it as a true alternative to...

Slack and Atlassian together may not conquer team collaboration, but they will strengthen their ability to support application developers. Read the rest of this post on NoJitter.com...

Digital whiteboards offer the potential to modernize the last relic of non-electronic collaboration in the meeting room. But despite the wide variety of offerings, most organizations still struggle with building use cases, justifying deployment costs, and determining a deployment strategy. Using data from Nemertes' 2018...

Is the long-awaited "age of videoconferencing" finally upon us? YES! Many organizations struggle with how best to roll out and support videoconferencing, but yours doesn't have to be one of them. In our latest study on visual communications and collaboration, Nemertes Research found...

Despite widespread deployment of videoconferencing, organizations still struggle with achieving adoption, utilization, and positive impact on their organizations. In this webinar we share data from Nemertes' 2018 Research Study: Visual Communications and Collaboration to provide you with insight you need to achieve videoconferencing success. Specifically we...

Last week's InfoComm conference featured sensory overload as vendors across the gamut of the audio-visual industry showed their wares to thousands of attendees. This year I had the opportunity to sit in on the Interactive Multimedia & Collaborative Communications Alliance's annual emerging trends day, moderate...

As adoption of team collaboration applications grows, so do concerns related to governance, retention, and security of conversations stored within them. Organizations, especially those in regulated industries, have spent a great deal of time, money, and effort to build security strategies for their documents, email, and...