Author: Irwin Lazar

As UC moves from a set of applications to a platform, building an application development community is rapidly becoming a critical factor for success. Read more at NoJitter.com...

UCaaS is growing as more and more organizations look to take advantage of improved agility, access to new collaboration features, and reduce costs by shifting their unified communications platforms to the cloud. As a result, UCaaS offerings are rapidly expanding both from traditional service providers...

Recent market developments and research indicate virtual SBC products could see a significant upswing, as companies find success with virtualized offerings. Read more at Searchunifiedcommunications.techtarget.com...

It seems nowadays the answer to all things IT is "cloud." This is certainly true in the unified communications market, where a variety of services -- including telephony; audio, video and web conferencing; team messaging; and file sharing and authoring -- are available as cloud-based...

Repealing net neutrality could raise operating costs for businesses as they try to maintain reliable voice and video communications across the internet. Read the rest of this post on SearchUnifiedCommunications.techtarget.com...

The key to successfully adopting team collaboration apps is having a proactive strategy. Team collaboration applications are all the rage these days, with UC vendors, along with a slew of emerging players, battling for market and mindshare as they seek to disrupt the traditional collaboration environment...

Most IP telephony software vendors offer basic 911-management capabilities, including the ability to track phone locations and make that information available to Public Safety Answering Points (PSAPs) that answer 911 calls. But location management alone may not be enough to meet your needs. Here are...

While popular among consumers, virtual assistant tools are not exactly deployed in enterprises. But IT leaders are showing interest in this emerging business technology. Read more at searchunifiedcommunications.techtarget.com...

Cisco announced plans to acquire Broadsoft for approximately $1.9 billion. Nemertes President Robin Gareiss looks at the timing of the announcement: http://www.nojitter.com/post/240173029/ciscobroadsoft-deal-big-news-poor-timing VP and Service Director Irwin Lazar discusses the questions that this acquisition creates: http://www.nojitter.com/post/240173028/cisco-buys-broadsoft-now-what ...