Author: Irwin Lazar

As UC platforms become more open to the outside world, IT leaders need to heed newer threats, including guest-access features, federation capabilities and cloud services. Nemertes Research, a tech advisory firm, recently interviewed IT security leaders about their top enterprise security concerns and challenges. Unsurprisingly, participants...

Unified communications and collaboration is rapidly transforming; IT leaders need to get out ahead of these changes to stay relevant. Managing enterprise communications and collaboration has followed a predictable approach: Define the requirements and pick a solution. Over time, upgrade as necessary. And, every so often,...

Demand for videoconferencing continues to grow but IT leaders still struggle with how best to provision it, especially in small rooms, and how to utilize an ever increasing array of cloud-based services. In this webinar we'll share our latest research on videoconferencing detailing how organizations...

Though still in early days, the nexus of artificial intelligence and unified communications is emerging, as AI tools could help streamline collaboration processes. Read more at SearchUnifiedCommunications.TechTarget.com...

Identifying the best unified communications platform service for your company is a complex task. This guide shows you how to evaluate vendors and buy the right CPaaS. Read more at SearchUnifiedCommunications.techtarget.com...

Avaya is delivering new products and capabilities like never before, but all under the cloud of its recent Chapter 11 filing. Read more at NoJitter.com ...

Executive Summary A relatively new type of communications application has gained a rapidly expanding foothold inside the modern enterprise: Team chat. These applications (also called team messaging, team collaboration, persistent messaging, and workstream communications) enable individuals to communicate within teams or workgroups in context within persistent...

Slack's launch of Enterprise Grid puts Slack clearly into competition with Cisco, Microsoft, and others in the enterprise communications and collaboration market. Read more at NoJitter.com...

The Nemertes Unified Communications and Collaboration Maturity Model highlights organizational strategies and technologies required to deliver successful collaboration services and applications. Leveraging data from the 2016-17 Unified Communications and Collaboration Benchmark, it shows where organizations are today, and where they need to improve. Nemertes provides...