Author: Irwin Lazar

It seems nowadays the answer to all things IT is "cloud." This is certainly true in the unified communications market, where a variety of services -- including telephony; audio, video and web conferencing; team messaging; and file sharing and authoring -- are available as cloud-based...

Repealing net neutrality could raise operating costs for businesses as they try to maintain reliable voice and video communications across the internet. Read the rest of this post on SearchUnifiedCommunications.techtarget.com...

The key to successfully adopting team collaboration apps is having a proactive strategy. Team collaboration applications are all the rage these days, with UC vendors, along with a slew of emerging players, battling for market and mindshare as they seek to disrupt the traditional collaboration environment...

Most IP telephony software vendors offer basic 911-management capabilities, including the ability to track phone locations and make that information available to Public Safety Answering Points (PSAPs) that answer 911 calls. But location management alone may not be enough to meet your needs. Here are...

While popular among consumers, virtual assistant tools are not exactly deployed in enterprises. But IT leaders are showing interest in this emerging business technology. Read more at searchunifiedcommunications.techtarget.com...

Cisco announced plans to acquire Broadsoft for approximately $1.9 billion. Nemertes President Robin Gareiss looks at the timing of the announcement: http://www.nojitter.com/post/240173029/ciscobroadsoft-deal-big-news-poor-timing VP and Service Director Irwin Lazar discusses the questions that this acquisition creates: http://www.nojitter.com/post/240173028/cisco-buys-broadsoft-now-what ...

Building a digital workplace starts by integrating apps and customizing information, so workers can be more productive and efficient across locations and devices. Read the rest of this post at searchunifiedcommunications.techtarget.com...

No longer just about messaging, team chat is now the basis for most collaboration vendors' collaboration and digital workplace offerings. Read the rest of this post at NoJitter.com  ...

Those responsible for managing enterprise phone systems face myriad operational challenges. Arguably, none is as important as ensuring that a 911 call is routed to the proper public safety answering point (PSAP), and that the phone system transmits the correct location of the caller. Failure...

IT roles are shifting, as more companies adopt cloud services. IT staffs must now ensure they are leading the adoption of new capabilities that deliver business value. Read more at searchunifiedcommunications.techtarget.com...