Author: Robin Gareiss

At most organizations, conference rooms are less than perfect--and that affects the productivity of any meeting. Inconsistency is the cornerstone of meeting room space, whether it's the power outlet locations, wired or wireless connectivity, brand of digital whiteboard, or video conferencing capabilities. That's why many...

Have you wondered which solution--on-premise, cloud, or hybrid—is the right Unified Communications architecture for your organization? Would you like to know which provider costs the most—and least? Nemertes has the answer! In this first episode of our five-part series on Unified Communications and Collaboration (UCC), Robin Gareiss,...

If you're considering a move to Unified Communications as a Service (UCaaS) or hosted UC, the chance that you'll realize cost savings is low, particularly in the first year but in subsequent years, as well. The key driver for cloud UC is agility--beating "perceived cost...

More than 70% of companies are engaged in digital transformation initiatives, according to a Nemertes Research study. The projects -- ranging from forms automation to enhanced contact center channels -- result in increased revenue, reduced costs, better customer experiences, competitive advantage and more employee loyalty. One...

Avaya’s new CEO Jim Chirico delivered an inspiring post-bankruptcy keynote at Avaya Engage today, with a focus on the company's changing culture. In addition to some news (Avaya plans to acquire Spoken Communications; will invest more in R&D, developed a new organizational structure, etc.), Chirico discussed...

This webinar reveals the results of Nemertes Research's latest comprehensive study on everything Unified Communications and Collaboration. We provide insights into the characteristics of a successful UCC strategy and also cover: • Optimal organizational and management strategies • Platform trends and use of the cloud • Cost comparisons...

Whether huddle spaces or lecture halls, meeting rooms are badly in need of transformation. Who hasn't walked into a meeting room, only to be frustrated by dysfunctional technology, shortage of power outlets, uncomfortable seating, and poor sound quality? Improving the enterprise meeting room experience, with so-called "Meeting...

Digital workplace initiatives broadly expand applications and customization available to employees. During this webinar, we cover: What is a digital workplace initiative, and the phases of deployment? What technologies and capabilities are included? Which vendors are the most critical? How soon will digital workplace initiatives...