Author: Robin Gareiss

With all the talk of advanced collaboration apps, such as virtual whiteboards and team chat, shifting the UC conversation to migrating from TDM to IP may seem like you’re living in a time warp. The year is, in fact, 2017, and the reality is that 72%...

The highly collaborative digital workplace is so much more than an extension of a corporate intranet. As companies forge ahead with their digital transformation initiatives, renewed focus on the employee workplace is taking center stage. After all, the more IT improves employee efficiency, the more competitive...

Executive Summary To benefit from the value of digital transformation, companies first are addressing their foundational communications infrastructures. That means replacing costly, old TDM with IP-based capabilities, as well as investing in Unified Communications and Collaboration (UCC), which Nemertes Research has found is the leading technology...

Eight principles characterize companies using technology for true transformation. Digital transformation initiatives are in full swing at nearly 70% of companies. But the extent of those initiatives--and their level of success--varies greatly. Nemertes Research recently completed a detailed study to evaluate digital trends and best practices among...

At times, I feel like I’ve slipped into a time warp with all the talk about digital transformation. Wasn’t “digital” a ‘70s and ‘80s thing, and “transformation” a ‘90s movement for IT? Alas, I have succumbed to the latest buzzword, but I also have found the...

Nearly 70% of companies have a digital transformation initiative underway—some more extensive than others. Broadly speaking, they are doing any of the following: embedding information technology in their products and services; leveraging IT to bolster customer and employee experiences; implementing technology to increase the speed...