Author: Robin Gareiss

Eight principles characterize companies using technology for true transformation. Digital transformation initiatives are in full swing at nearly 70% of companies. But the extent of those initiatives--and their level of success--varies greatly. Nemertes Research recently completed a detailed study to evaluate digital trends and best practices among...

At times, I feel like I’ve slipped into a time warp with all the talk about digital transformation. Wasn’t “digital” a ‘70s and ‘80s thing, and “transformation” a ‘90s movement for IT? Alas, I have succumbed to the latest buzzword, but I also have found the...

Nearly 70% of companies have a digital transformation initiative underway—some more extensive than others. Broadly speaking, they are doing any of the following: embedding information technology in their products and services; leveraging IT to bolster customer and employee experiences; implementing technology to increase the speed...