Nemertes Blog

The coronavirus pandemic of 2020 has resulted in unprecedented changes in where and how people work.  Nemertes’ recent Visual Communications and Collaboration 2020-21 global study of more than 525 organizations found that 91% now support work-from-home, up from 63% prior to the pandemic.  Of the...

UC management needs have dramatically shifted as employees have moved from the office to the home, but core requirements remain.  To ensure availability and performance, as well as to measure utilization and business impact of UC investment, IT and business leaders must focus on the...

Despite the widespread adoption of mobile unified communications applications over the last several years, the true promise of using UC on mobile devices to generate gains in productivity, revenue, and to achieve cost savings often remains unfulfilled. Nemertes Research’s 2020 global study of more than 525...

' IoT can be game-changing for organizations -- in more ways than one. In fact, organizations that successfully implemented IoT generated an average of $8.36 million in new revenue, $5 million in savings and 41.8% improvement in business process efficiency, according to our Nemertes Research IoT...

When the COVID-19 pandemic caused work-from-home orders around the world, IT leaders and their teams acquired mounting responsibility to ensure millions of home workers have the hardware, apps and secure, high-performance connectivity they need to do their jobs.But in order to do that effectively, CIOs...

In my previous post, I pointed out that the Twitter hack was just an example of a phishing scam--the same old scam that's been around since the dawn of the Internet. The basic flaw is gullible (if smart) humans trusting people they shouldn't, for stupid...

  "Water, water, every where, nor any drop to drink." This line from Samuel Taylor Coleridge's The Rime of the Ancient Mariner could just as easily apply to CIOs seeking to fill crucial spots in their IT organizations. The world may seem full of systems engineers, network specialists...

The big news tonight is that Twitter was hacked, and the accounts of various celebrities (Elon Musk, President Obama, Warren Buffett, Kanye West, and many others) sent out bogus requests for Bitcoin to their followers. As of right now the damage is $10 million and...

As described in Security Magazine, "In recognition of the growing convergence of cyber and traditional financial crimes, the U.S. Secret Service is formally merging its Electronic Crimes Task Forces (ECTFs) and Financial Crimes Task Forces (FCTFs) into a single unified network, which will be known...

Even before the Covid-19 pandemic went global in the first quarter of 2020, organizations were already rapidly moving their unified communications applications, including calling, messaging, and meetings, to the cloud. Nemertes Research’s 2020 Cost Benefit Analysis: Workplace Collaboration and Contact Center global study of approximately...

' The right IoT database depends on the requirements of each IoT project. The first step to select a database is to factor in critical characteristics of IoT when selecting among database architectures. IoT technologists must determine the types of data to be stored and managed; the data...

Almost since the inception of the commercial Internet, security compromises exploiting the ability to hijack dynamic code content have plagued us.  I think cross-site scripting, a form of client-side attack, has been on OWASP's annual top 10 web security threat list since the list's creation. ...