Top ways unified communications in the cloud affects you

By | February 13th, 2019|Blog, Unified Communications and Collaboration|

Rapid developments in cloud-based unified communications means there is no time to lose when it comes to planning the strategic and tactical reorganization of your IT team. IT organizations are rapidly evolving as they move from supporting on-premises applications hosted in corporate data centers, to unified communications in the cloud. Nemertes Research Group Inc.'s "Unified [...]

It’s Time to Take Another Look at E-911

By | January 31st, 2019|Blog, Unified Communications and Collaboration|

The advancement of Next-Generation 911 requires IT leaders to revisit their E-911 plans. Last week, Avaya held Engage, its annual customer, partner, analyst, and consultant event. As my fellow No Jitter writer Zeus Kerravala noted, the event largely centered on Avaya’s advancements around its cloud strategy. However, another announcement coming out of the event may [...]

Five Tips For Picking the Right UCaaS

By | January 30th, 2019|Blog, Unified Communications and Collaboration|

Unified Communications-as-a-Service (UCaaS) offers small businesses the opportunity to purchase an integrated set of communications and collaboration functions, all from a single provider, on a per-user subscription basis. Via the cloud delivery model, UCaaS eliminates capital costs associated with equipment purchase, as well as PSTN access contracts. As a result, more than 14% of organizations [...]

Think Big: Collaboration for Small Business

By | January 30th, 2019|Blog, Unified Communications and Collaboration|

While small businesses have unique business needs, when it comes to collaboration tools, they share a great deal in common with larger enterprises, including: Support for Digital Transformation: Small businesses often operate in dynamic, highly competitive markets, meaning that they must quickly embrace emerging technologies to gain competitive advantage, or to avoid being disrupted. Mobility: Small businesses [...]

Why You Need a Video Content Management System to Ensure Governance Success

By | January 22nd, 2019|Blog, Unified Communications and Collaboration|

In my previous blog I discussed the five components of a successful video governance strategy: Assessment, Access, Encryption, Approval, and Retention.  I discussed best practices for addressing each of these areas, but didn’t address the “how.” How you enforce security, governance, and retention policies requires a critical piece of infrastructure: A video content management system, or VCMS [...]

The Five Keys to Video Content Governance

By | January 22nd, 2019|Blog, Unified Communications and Collaboration|

Organizations are increasingly using video to communicate and collaborate.  Whether it’s streaming of live broadcasts like executive town halls, training, or other content, or recording of meetings for later playback, IT leaders are diligently working to meet rising demand for video streaming.  But in doing so, they must also support regulatory, legal, and policy requirements [...]

Why You Can’t Ignore Streaming Video on Your Network

By | January 22nd, 2019|Blog, Unified Communications and Collaboration|

Look around and you’ll find video everywhere. Teenagers share videos with their friends using Instagram and Snapchat. Distant relatives communicate using Facetime, WhatsApp, or Google Hangouts. Streaming services like Netflix, Hulu, and YouTube have become the primary means by which people consume television shows and movies. And live video broadcasting is now possible, from virtually [...]

Five UC and Collaboration Trends to Watch in 2019

By | January 2nd, 2019|Blog, Unified Communications and Collaboration|

As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. The unified communications market in 2018 saw rapid innovation, industry consolidation, and a shift toward team and workstream collaboration. Now, it's time to look forward and take a look at [...]

Slack Frontiers NYC 2018: Highlight and Takeaways

By | October 11th, 2018|Blog, Unified Communications and Collaboration|

Last week my colleague Irwin Lazar and I attended the Slack Frontiers conference in NYC. We both walked away impressed. Sure, we've been Slack fans since Nemertes moved on to the platform in 2016. And Irwin consistently hears good things about the platform in his research into Unified Communications and Collaboration (UCC). In our most recent [...]

Webinar Replay – UCC Series [Ep. 9]: Finding the Most Affordable UCC Provider

By | |Webinars, Unified Communications and Collaboration|

The price you pay for your UCC subscription, software, servers, or licenses is only part (and often, a small part) of your overall costs for UCC. And there are differences depending on your selected architecture and vendor. Nemertes has researched what companies actually spend on UCC for 14 years now. In this webinar, we share [...]