With about 40% of the enterprise's IT workloads still running in the data center, it's time to embrace new ways to get more done there with less. Join us as we review a handful of concrete steps you can take to broaden and deepen your...
The Covid-19 global pandemic has drastically affected how people work. Practically overnight, organizations had to move employees and contact center agents to home offices, complete with security, connectivity, and access to apps. ...
Next Generation Networking Ep. 3: SD-WAN is rapidly becoming the new normal in enterprise WANs - this session will explore why and how, and do a deeper dive into adoption, deployment, and operations data from Nemertes' 2020-2021 Next Generation Networking Research Study....
So you're considering ramping up video conferencing, with providers like Cisco, Poly, Zoom, and others. Such a move can be truly transformational for more than just internal employee collaboration. Join this webinar to learn what real-world, measurable benefits companies have documented using video....
The current coronavirus pandemic has forced many organizations to rapidly implement work from home programs. But how do organizations know if they have the right tools to support virtual work? And what insights do they require to ensure that employees are able to remain productive?...
Enterprises operate across many clouds, but their WANs are typically still built around a data-center-centric architecture. Join Nemertes as we use the results of our Next Generation Networking 2020-2021 Research Study to highlight how forward-looking enterprises are reshaping their WANs to meet the needs of...
The network is the nervous system of the enterprise, and big changes such as SD-WAN and 5G will reshape it. In this session we will discuss the high-level findings of Nemertes Next-Generation Networks 2020-2021 Research Study, including the changing nature of networking in a cloud-shifted...
This webinar will showcase how financial-services companies are leveraging agent analytics and AI assistance to give them data, knowledge, and context to deliver stellar customer experience. Nemertes will present real-world data showing how these technologies can boost revenue, improve customer ratings, and reduce cost....
Is your contact center system working against you? Research shows that agents’ No. 1 goal is helping customers – and their No. 1 challenge is struggling with hard-to-use tools. Agent desktops often lack contextual, relevant data to help them promptly solve customer problems—and capitalize on...
Quantum computing. Quantum cryptography. What are they? Find out why vendors like IBM, Microsoft, Intel, and others are placing a bet on these technologies, and what they mean for enterprise technology. Join Nemertes' CEO and resident futurist Johna Till Johnson for a quarterly update on...
The next generation of networking brings intelligence to the network from core to edge, harnessing the power of AI to drive greater agility in meeting business needs. Join us as we look at how businesses use the foundational elements of the new network, such as...
What are the hot collaboration trends heading into 2020 and beyond, and more importantly, what should IT leaders do to ensure success? Join Nemertes Service Director Irwin Lazar to learn the critical developments that will shape workplace transformation in the next year....