Moving to the cloud delivers many benefits, albeit at the expense of IT losing some control. Agility, scalability, and speed to market are among the most consistent benefits. But what about cost? For years, moving to the cloud didn't deliver the anticipated cost reductions IT leaders...
The two fundamental questions that network and telecom managers must answer right now are these: How much should I be spending on my WAN to achieve measurable success, and what services and solutions deliver the greatest bang for the buck (in terms of quantitative success...
As companies increase their focus on the customer experience, contact centers are front-and-center to any technology decision. Nemertes conducted a study of 564 organizations to gather real-world operational costs and provider ratings. In this webinar, you'll learn: *How much do companies spend on contact center licensing...
In this webinar we’ll provide IT and business leaders with insight into how team collaboration supports work-at-home initiatives, and how to implement a successful strategy....
Team collaboration apps like Cisco Webex Teams, Microsoft Teams, RingCentral Glip, Slack, and Workplace offer new opportunities to improve workflows, increase revenue, and save money. But successfully implementing these apps requires a careful approach that ensure security, compliance and governance, appropriate training, and integration of...
You'll learn the use cases and vertical industries that are seeing the greatest success, and find out the hiccups and stumbling blocks that organizations are experiencing. And you'll walk away with a blueprint for success when it comes to deploying these next-generation technologies....
In this webinar we'll share real-world metrics that companies are using to identify return on investment for their use of team collaboration and meeting applications. And, we'll show how these apps are leading to measurable improvements in productivity, gains in revenue, and cost savings....
With about 40% of the enterprise's IT workloads still running in the data center, it's time to embrace new ways to get more done there with less. Join us as we review a handful of concrete steps you can take to broaden and deepen your...
The Covid-19 global pandemic has drastically affected how people work. Practically overnight, organizations had to move employees and contact center agents to home offices, complete with security, connectivity, and access to apps. ...
Next Generation Networking Ep. 3: SD-WAN is rapidly becoming the new normal in enterprise WANs - this session will explore why and how, and do a deeper dive into adoption, deployment, and operations data from Nemertes' 2020-2021 Next Generation Networking Research Study....
So you're considering ramping up video conferencing, with providers like Cisco, Poly, Zoom, and others. Such a move can be truly transformational for more than just internal employee collaboration. Join this webinar to learn what real-world, measurable benefits companies have documented using video....
The current coronavirus pandemic has forced many organizations to rapidly implement work from home programs. But how do organizations know if they have the right tools to support virtual work? And what insights do they require to ensure that employees are able to remain productive?...