What is the Zero Trust security model and what should it mean to you? Learn about how leading-edge companies like Google and Amazon have re-invented cybersecurity, and in the process upended our most cherished beliefs about the roles of network access control (NAC), next-generation firewalls (NGFW)...
One of the top business goals for digital transformation is improving the customer experience—which ultimately leads to higher CSAT scores, better referrals, competitive advantage, and increased revenue. Technology leaders are uniquely positioned to resolve customer concerns and improve interactions with them. Digital transformation projects almost...
The top business goal for digital transformation is generating revenue. By investing in technology, process improvements and staff, organizations expect one outcome (among several) to be a revenue increase. Nemertes asked nearly 800 IT and business leaders how they achieved their revenue goals—along with metrics to...
The contact center is rapidly changing as organizations seek to leverage it to improve customer engagement, support digital transformation, and build lasting relationships. Key to these efforts are emerging technologies including cloud-delivered services, omnichannel, and artificial intelligence (AI). In this webinar we'll share the results...
You’re responsible for the digital transformation initiative. But where do you start? This webinar gives you insight into establishing or refining your digital transformation ecosystem, addressing the following issues: • What are the “must-haves” for successful digital transformation? • How do you address cultural issues, and pushback...
In today's cybersecurity environment, it's not if you'll be breached, it's when. Do you know how to respond to minimize damage, maintain brand strength, and shut down the intruders? This interactive Webinar walks participants through a step-by-step process for crafting an effective cybersecurity incident response...
The most successful organizations save money with cloud. How? By being more mature in their approach to adopting and using it, from staffing to support it to reshaping applications to use the nature of cloud to their advantage. Find out the current state of cloud...
The Internet of Things (IoT) is one of the foundational technologies enabling Digital Transformation. But if you're like most organizations, you haven't even started to implement effective security for IoT. Find out the current state of IoT security from our hot-off-the presses benchmark and maturity...
Over 80% of companies have started the journey to cloud, drawn by the promise of extreme agility, business responsiveness, scalability, and reliability. By and large, cloud services live up to these promises, but at what cost? From our hot-off-the-presses 2017/2018 Cloud and Networking Benchmark and...
You spend 110% of your workday solving problems for your company. But you also need to stay up to speed on emerging technologies, and how they'll change your job, and your company's business, in the next few years. Nemertes' "Out of the Lab" is your...
Demand for videoconferencing continues to grow but IT leaders still struggle with how best to provision it, especially in small rooms, and how to utilize an ever increasing array of cloud-based services. In this webinar we'll share our latest research on videoconferencing detailing how organizations...
Are You Spending Too Much for UC? Do you have the most efficient architecture, whether on-prem, cloud, or hybrid? Did you select the provider delivering the biggest bang for the buck? We have examined IP telephony, UC suites (IM, presence, desktop video conferencing, audio/Web conferencing),...