Without a solid collaboration strategy, organizations are very unlikely to succeed at digital transformation initiatives, particularly those that involve improved customer experience. The "customer" may be internal or external to the company. This webinar reviews key data and real-world scenarios that show why collaboration tools enable...
Team collaboration apps like Slack, Spark, Glip, and Microsoft Teams are taking the enterprise market by storm. Given the more than 20 apps now on the market, where do IT leaders begin? In this webinar series, we'll provide insight and guidance based on Nemertes' 2018 Unified...
Nemertes CIO and Principal Analyst, John Burke, discusses the key to achieving cloud speeds and cloud resilience: adopting cloud-friendly architectures and methodologies. John shows you where the pain points lie, and the technologies that can help you eliminate the problems. This webinar explores Nemertes' 2017-18 Cloud...
Have you wondered which solution--on-premise, cloud, or hybrid—is the right Unified Communications architecture for your organization? Would you like to know which provider costs the most—and least? Nemertes has the answer! In this first episode of our five-part series on Unified Communications and Collaboration (UCC), Robin Gareiss,...
We were delighted to participate in BrightTALK's "International Women's Day 2018" Summit. As part of the Summit, Nemertes Co-Founders Johna Till Johnson and Robin Gareiss presented a webinar where they discuss being women in tech and shared their success strategies. Topics included: How and why...
This webinar reveals the results of Nemertes Research's latest comprehensive study on everything Unified Communications and Collaboration. We provide insights into the characteristics of a successful UCC strategy and also cover: • Optimal organizational and management strategies • Platform trends and use of the cloud • Cost comparisons...
Digital workplace initiatives broadly expand applications and customization available to employees. During this webinar, we cover: What is a digital workplace initiative, and the phases of deployment? What technologies and capabilities are included? Which vendors are the most critical? How soon will digital workplace initiatives...
Analytics--including machine learning and AI--is changing how security professionals approach cybersecurity. During this webinar we: Showcase the battle-tested strategies of the most successful information security organizations Survey the landscape of analytics-based security tools and solutions Walk through how to build a strategy based around current (and...
[vc_row][vc_column][vc_column_text] The world of communications and collaboration is transforming drastically. Rather than disjointed voice, video, IM, and document sharing tools, companies are moving toward team collaboration--Microsoft Teams, Cisco Spark, Slack, for the most part, in addition to RingCentral Glip, Avaya Equinox, and others. The big question: Which...
[vc_row][vc_column][vc_column_text]All the rage these days is about improving customer experience (CX). It's a cornerstone of any digital transformation strategy. But how, in practice, do companies do it? Which technologies are must-haves, particularly in the contact center, and which should be on the planning list? Nemertes Research...
The cloud-powered enterprise is powerful, flexible, agile -- and vulnerable. Its forgotten Achilles' Heel, for many organizations: the network. Using multiple clouds to juggle the work of the organization is now standard operating procedure, but a failure to take into account cloud's impact on WAN...
What is the Zero Trust security model and what should it mean to you? Learn about how leading-edge companies like Google and Amazon have re-invented cybersecurity, and in the process upended our most cherished beliefs about the roles of network access control (NAC), next-generation firewalls (NGFW)...