Author: Irwin Lazar, VP & Service Director
Team collaboration applications offer an improved way for workgroups to collaborate and share information. In many cases, they eliminate internal email, shifting conversations and associated files into persistent workspaces that enable members to easily find and share information within the context of a team or project space. Nemertes’ 2017 Unified Communications and Collaboration Research Study of nearly 700 organizations found that 19.4% were already using team collaboration applications, while another 17.8% planned to use them by the end of 2018. Nearly half planned to use them on an enterprise-wide basis. Among those using, or planning a rollout in 2017, Cisco Spark and Microsoft Teams are the most commonly used among participants at 33% and 22%, respectively.
Cisco Spark and Microsoft Teams both provide a common set of features, and both are cloud-only offerings, delivered via a multi-tenant pure-cloud Software-as-a-Service (SaaS) model. Despite these similarities, there are also several important differences that buyers should be aware of as they evaluate the two products. Primarily these are cost, integration and security.
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