Author: Irwin Lazar, Vice President and Service Director
Realizing the benefits of modern communications and collaboration in government and for contractors means providing workers with access to an integrated set of features including calling, video-enabled meetings and team collaboration. But it’s not just enough to provide these features within a unified client. A truly viable solution that meets government security, compliance, and governance needs also requires a secure foundation capable of protecting data across the entire platform. The ideal solution further integrates intelligent hardware and software into a unified management domain, providing IT leaders with a single view into operations, security, and analytical data to enable a detailed understanding of both performance and how users are taking advantage of the technology to provide measurable outcomes, whether at home or in the office.
Nemertes’ workplace collaboration research, gathered from hundreds of commercial organizations and government entities, shows that successful unified communications and collaboration strategies are delivering a unified solution that uses the power of the cloud to reduce operating costs and provide access to rapidly emerging features. Adopting new tools like team collaboration, integrated with calling and meetings, and intelligent devices, leads to demonstrable benefits including improved productivity and reduced operation expenses.
To maximize potential gains, IT leaders should:
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