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Successfully Migrating to Microsoft Teams

Published on: June 30, 2020

Author: Irwin Lazar, Vice President and Service Director

Microsoft Teams is rapidly gaining market share thanks to its ability to integrate workflows and collaboration, and to integrate with the Microsoft Office 365 ecosystem. Those adopting Teams also gain access to Microsoft’s AI and application capabilities to improve productivity, reduce costs, and increase revenue.

Successfully implementing Teams correctly requires a programmatic approach that includes assessment of goals and needs, gap analysis, and a structured transition strategy that minimizes risk and ensures adequate on-going management. Partners can bring unique value to the table in the form of expertise in assessment, implementation, and transition management, workflow optimizations, and familiarity with emerging Microsoft capabilities.

IT leaders should:

  • Evaluate Teams as part of their go-forward Microsoft strategy, especially if still using Skype for Business Online or on-premises
  • Develop use cases and personas that can benefit from contextual collaboration and integrated calling, meetings, and messaging
  • Assess network infrastructure, especially its ability to support rapidly changing data flows during transition to the cloud
  • Plan for a step-by-step migration to Teams that addresses PSTN connectivity as well as on-going operational management
  • Leverage partners that can offer value in all of these steps, as well as provide on-going support for adopting emerging Microsoft capabilities and leveraging tools like PowerApps to optimize specific workflows. that can support operations in all necessary geographies

Table of Contents
  • Executive Summary
  • The State of Microsoft Teams
  • Why Teams?
  • Leveraging the Microsoft Ecosystem
  • Getting from Here to There
  • Leveraging Partners for Success
  • Conclusion 8

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