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Take Action to Reduce Rising UCC Costs

Author: Robin Gareiss, President & Founder

Unified Communications and Collaboration (UCC) continues to grow in complexity, which is one reason operational costs are rising, according to Nemertes’ annual UCC Total Cost of Operations study of nearly 300 organizations. The research also shows that those who use offerings from vendors specializing in management and monitoring tools see a 59% reduction in their operational costs and a 34% increase in user adoption.

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