Author: Robin Gareiss, President & Founder
Unified Communications and Collaboration (UCC) continues to grow in complexity, which is one reason operational costs are rising, according to Nemertes’ annual UCC Total Cost of Operations study of nearly 300 organizations. The research also shows that those who use offerings from vendors specializing in management and monitoring tools see a 59% reduction in their operational costs and a 34% increase in user adoption.
You are currently viewing a preview of this content. Nemertes Clients, please log in for full access to all research content. If you are not a client, please click below to purchase access to this research report. We also invite you to become a client.CLIENT LOGIN BECOME A CLIENT