The Nemertes 2018-19 Visual Communications and Collaboration study captures insight into enterprise adoption and successful strategies for the following:

– Videoconferencing endpoints and applications
– Videoconferencing performance management
– Utilization measurement and monitoring
– Video capture, storage, and content management platform deployment strategies and policy approaches
– Enterprise content delivery networks (E-CDNs)
– Embedding of video into business process applications via APIs and WebRTC
– Video platform-as-a-service (Video CPaaS)
– Digital whiteboards and immersive visual collaboration platforms
– Use of voice assistants, AI, and facial recognition for visual communications and collaboration
– Videoconferencing and content security
– Operational management costs for visual collaboration
– Business cases and organizational strategies for managing and operating visual communications and collaboration
– Video communications and collaboration success

Table of Contents

• About Nemertes
• Overview and Methodology
• Participant Profile
• Determining Success
• Organizational Strategies
• Room Videoconferencing
• Desktop / Mobile Videoconferencing
• Analytics / User Awareness and Adoption
• Streaming and Content Delivery
• Video App Development
• For More Information

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