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Should you be worried about the Chinese Supermicro spy chip revelations? In a nutshell, yes. If you're among the organizations using Supermicro server boards: Run, do not walk, to your server rooms and examine the boards in minute detail. And regardless of what server hardware you use,...

Developing a solid Digital Customer Experience (DCX) strategy is a large, complex task—not only because of the number of technologies involved, but because of the even larger number of providers. In our 2018-19 Digital Customer Experience research study, we asked 697 global IT and business leaders...

There's been a lot of buzz around Amazon's acquisition of Whole Foods. The upshot? Most pundits conclude that Amazon wants to enhance its ability to offer groceries online. That may be true, but we think it's far from the whole story. Our view is that Amazon's purchase...