Upcoming Webinar – Automation at Scale for Enterprise Open Networks

By | |Webinars, Cloud and Networking|

December 4th, 2018 1pm ET Register here How can enterprises succeed in transforming a legacy network infrastructure into an agile engine for a true digital transformation? John Burke, Nemertes Principal Analyst, will share industry trends and Niraj Jain, COO of Pica8, will walk you through the journey. The keys to transforming “This Old Infrastructure” into [...]

Webinar Replay – WAN Economics: The Business of Disrupting Your WAN

By | |Free Report, Webinars, Cloud and Networking|

Digital Transformation initiatives often hinge on providing new and exciting services to staff or to customers across the WAN and the Internet. Engineering a WAN for continuous and more rapid change is key to enabling ongoing transformational efforts. And yet, for most companies, the WAN is among the pieces of the infrastructure hardest to change, [...]

Webinar Replay – Best Practices for Protecting Enterprise Data

By | |Free Report, Webinars, Security and Risk Management|

Thanks to cloud computing, the proliferation of endpoints, the emergence of new technologies and paradigms like IoT and Blockchain, enterprise data protection has undergone a paradigm shift. The challenge is no longer simply to classify and lock down structured data in protected on-premise environments. Today enterprise data managers need to protect data of all sorts [...]

Webinar Replay – Automation Maturity for Digital Transformation

By | |Free Report, Webinars, Cloud and Networking|

Digital transformation relies first and foremost on responsiveness to changing needs and conditions. In order to meet the challenges of digital transformation, IT needs to embrace automation at every level--and in order to do that, IT needs to approach automation differently than it has in the past. Nemertes' 2017-2018 Cloud, Networking and Security Research Study [...]

Webinar Replay – UCC Series [Ep. 3]: Why are Collaboration Tools Vital to Top-Notch CX?

By | |Free Report, Webinars, Unified Communications and Collaboration|

Without a solid collaboration strategy, organizations are very unlikely to succeed at digital transformation initiatives, particularly those that involve improved customer experience. The "customer" may be internal or external to the company. This webinar reviews key data and real-world scenarios that show why collaboration tools enable customer experience improvements. We will address the following: What [...]

Webinar Replay – Joining the Cloud’s 1%: Adding Containers, Microservices, and DevOps

By | |Free Report, Webinars, Cloud and Networking|

Nemertes CIO and Principal Analyst, John Burke, discusses the key to achieving cloud speeds and cloud resilience: adopting cloud-friendly architectures and methodologies. John shows you where the pain points lie, and the technologies that can help you eliminate the problems. This webinar explores Nemertes' 2017-18 Cloud and Network Research Study data on: The shift to [...]

Cultural Transformation Central to Post-Bankruptcy Avaya

By | January 29th, 2018|Blog|

Avaya’s new CEO Jim Chirico delivered an inspiring post-bankruptcy keynote at Avaya Engage today, with a focus on the company's changing culture. In addition to some news (Avaya plans to acquire Spoken Communications; will invest more in R&D, developed a new organizational structure, etc.), Chirico discussed the cultural change in place at Avaya. “Culture eats [...]

Webinar Replay – Digital Workplace

By | |Free Report, Webinars|

Digital workplace initiatives broadly expand applications and customization available to employees. During this webinar, we cover: What is a digital workplace initiative, and the phases of deployment? What technologies and capabilities are included? Which vendors are the most critical? How soon will digital workplace initiatives incorporate artificial intelligence, human-to-machine interfaces, always-on collaboration, and other advanced [...]

Webinar Replay – IT Leader Panel Discussion – Battle for Enterprise Collaboration: Teams vs. Spark vs. Slack

By | |Free Report, Webinars|

The world of communications and collaboration is transforming drastically. Rather than disjointed voice, video, IM, and document sharing tools, companies are moving toward team collaboration--Microsoft Teams, Cisco Spark, Slack, for the most part, in addition to RingCentral Glip, Avaya Equinox, and others. The big question: Which solution is the best for [...]

Webinar Replay – Turbocharge Customer Experience in Your Next Digital Transformation Initiative

By | |Free Report, Webinars|

All the rage these days is about improving customer experience (CX). It's a cornerstone of any digital transformation strategy. But how, in practice, do companies do it? Which technologies are must-haves, particularly in the contact center, and which should be on the planning list? Nemertes Research has conducted an in-depth study tracking the digital transformation [...]