endpoints Tag

With more than 80% of employees still working from home either full- or part-time, it’s vital to have a solid management strategy for UCC as well as contact center applications. Management tools improve the administration and performance of UCC, and contact center, and the efficiency of those...

Are You Spending Too Much for UC? Do you have the most efficient architecture, whether on-prem, cloud, or hybrid? Did you select the provider delivering the biggest bang for the buck? We have examined IP telephony, UC suites (IM, presence, desktop video conferencing, audio/Web conferencing),...