Success Metrics Tag

Bellwether cybersecurity technologies -- advanced endpoint security, behavioral threat analytics and a trio of cloud-based apps -- are used by successful cybersecurity teams. Find out why. When it comes to cybersecurity, what differentiates highly successful enterprise technology organizations from their less successful counterparts can often be...

The focus on customers is more intense than ever—and for good reason. External customers (consumers of products, patients, students, investors, etc.) can wield more influence than any advertising campaign or marketing program, thanks to social media, mobile messaging, and Web-based ratings. Happy customers can make a...

Selecting a vendor partner (or partners) is one of the most critical decisions enterprises will make on their IoT journeys. The right partner makes all the difference: enterprises with top-ranked partners report greater success in generating revenue, cutting costs, and optimizing business processes via IoT. ...

Nemertes recently completed an extensive research project evaluating how companies are transforming their customer experience. All the rage these days is about AI, or artificial intelligence. Enterprise and business leaders do not rate AI as the most transformative technology for their Digital Customer Experience (DCX) strategies,...

Nemertes recently completed an extensive research project evaluating how companies are transforming their customer experience. In this third episode you will learn what makes a truly successful customer interaction? How does that one interaction escalate into an engaged customer with a positive overall customer experience? And...