UC Tag

Nemertes’ recently released our latest Workplace Collaboration: 2019-20 Research Study, capturing deployment trends and success correlations for technologies including calling, meetings, and team collaboration. The study gathered data from collaboration leaders from 645 end-user organizations in North America, Europe, and the Asia-Pacific region. To determine what...

I attended the Mitel Next conference in Phoenix last week. Though no big announcements came out of the conference, there were some key takeways. Mitel executives conveyed the message to customers and partners that they’re not abandoning on-premises Unified Communications (UC) or contact center customers. Unlike...

Download Report [pdf-embedder url="https://nemertes.com/wp-content/uploads/2017/08/Nemertes-DN6367-Cloud-Aware-Defying-the-Hype.pdf" title="DN6367 Cloud Aware""]...

As UC platforms become more open to the outside world, IT leaders need to heed newer threats, including guest-access features, federation capabilities and cloud services. Nemertes Research, a tech advisory firm, recently interviewed IT security leaders about their top enterprise security concerns and challenges. Unsurprisingly, participants...

Unified communications and collaboration is rapidly transforming; IT leaders need to get out ahead of these changes to stay relevant. Managing enterprise communications and collaboration has followed a predictable approach: Define the requirements and pick a solution. Over time, upgrade as necessary. And, every so often,...

Are You Spending Too Much for UC? Do you have the most efficient architecture, whether on-prem, cloud, or hybrid? Did you select the provider delivering the biggest bang for the buck? We have examined IP telephony, UC suites (IM, presence, desktop video conferencing, audio/Web conferencing),...

 What You Need to Know About Glip, HipChat, Slack, Spark, and More Team chat applications enable workgroups to collaborate in real-time, and in the context of their teams, projects, and/or customer engagements. But are they really the future of collaboration? Will messaging applications replace email and...