Mitel Straddles the Line With Cloud, On-Prem

By | October 11th, 2018|Blog|

I attended the Mitel Next conference in Phoenix last week. Though no big announcements came out of the conference, there were some key takeways. Mitel executives conveyed the message to customers and partners that they’re not abandoning on-premises Unified Communications (UC) or contact center customers. Unlike some competitors, Mitel will continue to support—and more importantly, [...]

Cloud Aware

By | August 8th, 2017|Cloud and Networking, Digital Transformation, Unified Communications and Collaboration|

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Mitel’s Acquisition of ShoreTel Offers Unique SMB Benefits, Viable Option for Enterprise

By | July 28th, 2017|Blog, Digital Transformation, Unified Communications and Collaboration|

Former Competitors Must Combine Strengths, Leverage Opportunities The biggest benefit of Mitel’s acquisition of ShoreTel is that the combined company will be a champion of small and midsize businesses in a way competitors are not, while also offering a solid alternative for enterprises using Avaya, Cisco, or Microsoft. Mitel announced Thursday an agreement to acquire [...]

CIO Guide to SD-WAN

By | April 19th, 2017|Cloud and Networking, Unified Communications and Collaboration|

Download Report Here Executive Summary SD-WAN is a potential game-changer for wide area networking—on the same level as server virtualization, which transformed data centers over the last 10 years. SD-WAN combines the use of multiple active branch links, intelligent direction of traffic across those links, and centralized, policy-driven management of the WAN as a whole. [...]

Unified communications platforms lack security scrutiny

By | April 25th, 2017|Blog|

As UC platforms become more open to the outside world, IT leaders need to heed newer threats, including guest-access features, federation capabilities and cloud services. Nemertes Research, a tech advisory firm, recently interviewed IT security leaders about their top enterprise security concerns and challenges. Unsurprisingly, participants rarely cited attacks on unified communications applications and infrastructure [...]

5 Trends Fundamentally Reshaping UC

By | April 24th, 2017|Blog|

Unified communications and collaboration is rapidly transforming; IT leaders need to get out ahead of these changes to stay relevant. Managing enterprise communications and collaboration has followed a predictable approach: Define the requirements and pick a solution. Over time, upgrade as necessary. And, every so often, depending on market changes, new entrants, or new capabilities, [...]

Webinar Replay – UC, Collaboration Spending, Value Demystified

By | |Webinars, Unified Communications and Collaboration|

Are You Spending Too Much for UC? Do you have the most efficient architecture, whether on-prem, cloud, or hybrid? Did you select the provider delivering the biggest bang for the buck? We have examined IP telephony, UC suites (IM, presence, desktop video conferencing, audio/Web conferencing), cloud email, team chat, SBCs, endpoints (handsets, headsets, and softphones), [...]

Webinar Replay- Will Team Chat Finally Kill Email Once and For All?

By | |Webinars, Unified Communications and Collaboration|

 What You Need to Know About Glip, HipChat, Slack, Spark, and More Team chat applications enable workgroups to collaborate in real-time, and in the context of their teams, projects, and/or customer engagements. But are they really the future of collaboration? Will messaging applications replace email and UC, or augment it? How can organizations fit team [...]