UCC Tag

As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. The unified communications market in 2018 saw rapid innovation, industry consolidation, and a shift toward team and workstream...

Last week my colleague Irwin Lazar and I attended the Slack Frontiers conference in NYC. We both walked away impressed. Sure, we've been Slack fans since Nemertes moved on to the platform in 2016. And Irwin consistently hears good things about the platform in his research...

Budgets increasing as UCC continues to provide value throughout organizations Change is the only constant with unified communications and collaboration (UCC). Whether it's new application integration, a move to the cloud, extension into the contact center, or adding emerging apps, IT leaders are regularly adjusting their...

What’s in store for UCC in 2018? Find out next week during Nemertes’ webinar, Measuring Unified Communications and Collaboration Success, which will reveal the results of our 2018/2019 Unified Communications and Collaboration research study, for which we interviewed and surveyed over 500 IT and business professionals...

Download Report [pdf-embedder url="https://nemertes.com/wp-content/uploads/2017/08/Nemertes-DN6367-Cloud-Aware-Defying-the-Hype.pdf" title="DN6367 Cloud Aware""]...

Let’s talk headsets. Yes, headsets. With all the activity surrounding many emerging technologies, ranging from machine learning to collaboration to advanced networking, why headsets? They’re becoming increasingly more important to the daily life of employees, how they serve customers, and how they interact with others, either from...

Executive Summary To benefit from the value of digital transformation, companies first are addressing their foundational communications infrastructures. That means replacing costly, old TDM with IP-based capabilities, as well as investing in Unified Communications and Collaboration (UCC), which Nemertes Research has found is the leading technology...