Webex Teams vs. Microsoft Teams: Comparing Telephony Options

Webex Teams vs. Microsoft Teams: Comparing Telephony Options

Are you evaluating Webex Teams and Microsoft Teams telephony options? Learn how to decide which calling capabilities meet your organization’s needs in the Webex Teams vs. Microsoft Teams debate.

Microsoft and Cisco have pushed their respective Teams applications as a new model for employee engagement. Both are cloud-based and offer the ability for workgroups to establish persistent team spaces featuring topic discussion channels, one-to-one chats and integrations with external hardware, applications and data sources.

Both applications support meetings through integrated capabilities that provide audio, video conferencing and screen sharing. Microsoft Teams and Webex Teams also utilize AI and machine learning to enable more intelligent, contextual collaboration that includes features like language translation and the ability to easily learn about meeting participants.

More recently, both vendors have added calling capabilities, enabling their respective team applications to replace or augment existing telephony platforms. How does telephony compare in the Webex Teams vs. Microsoft Teams debate, and which is best for enterprise calling? Let’s dig in.

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