What’s In Store for Unified Communications and Collaboration (UCC) in 2018?

What’s in store for UCC in 2018?

Find out next week during Nemertes’ webinar, Measuring Unified Communications and Collaboration Success, which will reveal the results of our 2018/2019 Unified Communications and Collaboration research study, for which we interviewed and surveyed over 500 IT and business professionals in 12 countries.

Here’s a sneak peek at some of the findings, and what they mean for you:

• How much does it cost to operate and manage UCC solutions? Is UCaaS really cheaper?

• What is the “meeting room of the future,” and what are the must-haves when designing and implementing one?

• Which vendors deliver the best solutions, based on objective analyses by IT leaders? Our assessment looks at the technology, customer service and reliability of these solutions.

• Should you move to the cloud for UC? If you do, what are the must-haves and must-dos in making that migration?

• What about management? How much should you budget for management tools, and why? What features can management tools deliver that will ensure your UC implementation is as effective and reliable as possible?

• Are there add-on applications you should be investing in to increase the value of your UC solution? Which ones, and why?

• How should you re-organize to take advantage of your UC solution? How many people do you need on the team, and what are the roles they should serve?

• What are the best practices for marketing these new technologies and capabilities to employees internally? How can IT leaders increase utilization of collaboration technologies through better internal marketing?

For an in-depth look into the questions above, we invite you to join us on February 13th at 11am ET. The webinar will be co-presented by Robin Gareiss, President and Co-Founder and Irwin Lazar, VP and Service Director, of Nemertes Research. We look forward to sharing our findings with you!

Please register here for the webinar.

You can also find our latest blogs on aspects of this research study here.

Other places to search for information: upcoming speaking events, and of course, social media. We invite you to follow @Nemertes, @RGareiss, and @imlazar on twitter.


By | February 9th, 2018|Blog, Unified Communications and Collaboration|0 Comments

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