Why Meeting Interoperability is Critical for Success

Why Meeting Interoperability is Critical for Success

After many years of hype, the age of videoconferencing has finally arrived. According to Nemertes’ “Visual Communications and Collaboration: 2018-19 Research Study” of more than 500 end-user organizations in North America, Europe, and Asia, more than 75% of participants had deployed, or planned to deploy videoconferencing systems to their meeting rooms and huddle spaces. What’s more, 81.1% were supporting, or planning to support desktop videoconferencing.

At the same time, the backend platform for videoconferencing is undergoing a rapid change as organizations move to the cloud. Microsoft customers, especially in the large enterprise, are moving from Skype for Business deployments to Microsoft Teams within Office 365 and leveraging the built-in meetings capabilities within Teams to eliminate formerly separate videoconferencing and meeting applications and services. Already more than 26% of those using, or moving to the cloud for their unified communications are adopting Microsoft’s Office 365-based service. A significant percentage of those using a single, integrated meeting application providing voice, video, and screen sharing saw tangible benefits including reduction in meeting length, productivity gains, reduction in procurement and operating costs, and improved customer support and sales close rates by adding video to engagements.

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