23 Jun Executive TechTalks Ep.4
Posted at 11:11h
in Uncategorized
Overlap Between Automation, Risk Mitigation, + DCX
Automation and risk mitigation are critical components of enabling effective digital customer experience. In this short clip, Guus Bosman, head of Platform Performance with e*Trade from Morgan Stanley, gives some examples of how these components can work together to deliver flawless customer experience during critical situations.
Presented by Nemertes and The Wall Street Technology Association. This episode brought to you by ServiceNow.
Executive TechTalks – the show where we talk to executives about their technology tribulations and triumphs. Season Two features our new format of succinct clips on topics of interest to you!
Episode 4—Season Two | June 23, 2022