31 May Executive TechTalks Ep. 1
Posted at 14:02h
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Why Digital Customer Experience Is Key To Digital Transformation
What is digital customer experience (DCX) and how do technologies like RPA and Cloud enable it? In this short clip, Guus Bosman, head of Platform Performance with E*Trade from Morgan Stanley, explains.
Presented by Nemertes and The Wall Street Technology Association. This episode brought to you by ServiceNow.
Executive TechTalks – the show where we talk to executives about their technology tribulations and triumphs. Season Two features our new format of succinct clips on topics of interest to you!
Episode 1—Season Two | June 2, 2022