22 Mar Is The IT Team In The Service, Project, or Product Business?
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Heavy Strategy Podcast
Episode 43—March 21, 2023
What is the difference between service, project, and product business? Huge differences between project (disruption, replacement), service (smooth, continuous), and product (updates, changes) mean that process and people have very different skills and outcomes. The choice of IT leadership has outsized impact on the success of IT function. We discuss this and the ideas behind it. We don’t have answers but it’s a useful discussion.
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About the podcast: IT strategy analyzed, discussed, debated, and reviewed. Strong opinions loosely held and deeply researched—with Nemertes CEO Johna Till Johnson and Packet Pusher’s Greg Ferro. “Where the questions are more important than the answers.”