Calculating the Value of Telco AIOps (Ep.65)

AI and automation are hot topics in telco, but not all projects are created equal in terms of the bottom-line value. Hosts Greg Ferro and Nemertes’ Johna Till Johnson dive into how to calculate total value, and discuss why the area of assurance looks set to generate the most value. We provide key questions to ask when considering what AIOps to add to your telco workflow, especially in regards to ROI. Our guest today is Charlotte Patrick, an industry analyst with Vitria Technologies.