16 Jun Executive TechTalks Ep.3
The Tension Between Cybersecurity and Digital Customer Experience
Cybersecurity and DCX teams sometimes seem to be pulling in opposite directions. Cybersecurity wants to make systems more secure, and DCX teams want to make them more user-friendly. How do you get those groups together, and make sure we share the same end goals and values when it comes to cyber-resiliency and user experience? In this short clip, Guus Bosman, head of Platform Performance with e*Trade from Morgan Stanley, explains.
Presented by Nemertes and The Wall Street Technology Association. This episode brought to you by ServiceNow.
Executive TechTalks – the show where we talk to executives about their technology tribulations and triumphs. Season Two features our new format of succinct clips on topics of interest to you!
Episode 3—Season Two | June 16, 2022