Blog

Securing IoT isn't exactly like securing any other aspect of your infrastructure--but neither is it entirely different. Most companies, even leading-edge ones, are just beginning to figure this out, and are still struggling with putting in place an IoT security architecture, best practices, and framework. This...

When is the last time you had a spectacular customer engagement? How about one that involved digital channels, including webchat, screen sharing, or even video conferencing—or any combination of them in the same interaction? We can readily recall incredibly bad customer service, but the rest is...

Executives are focusing heavily on improving how they interact with customers, leveraging technology along the way. Numerous vendors, both old and new, are developing tools backed by artificial intelligence and analytics, whose aim is increasing engagement and ultimately bolstering the overall experience. Collaboration applications play a...

As adoption of team collaboration applications grows, so do concerns related to governance, retention, and security of conversations stored within them. Organizations, especially those in regulated industries, have spent a great deal of time, money, and effort to build security strategies for their documents, email, and...

At most organizations, conference rooms are less than perfect--and that affects the productivity of any meeting. Inconsistency is the cornerstone of meeting room space, whether it's the power outlet locations, wired or wireless connectivity, brand of digital whiteboard, or video conferencing capabilities. That's why many...

GDPR requires organizations to identify, classify, and protect personal information, but how do you prepare and protect against a possible breach if you don't know what data you have, where it lives, or how it's classified? In this informative webinar we discuss:  GDPR data classification...

The European Union General Data Protection Regulation (GDPR) sets tighter controls on businesses and how they handle customers' personally identifiable information. Read the rest of this tip on SearchUnifiedCommunications.techtarget.com...

Artificial Intelligence, Machine Learning, Virtual Reality, and intelligent voice assistants offer the potential to drastically improve how people work with data and collaboration systems. In this webinar we share research on how organizations are: Evaluating and adopting AI and related technologies Building business cases to...

At Cisco’s Collaboration Summit today in Phoenix, AZ the company announced a revamping of its collaboration product line designed to harmonize its disparate collaboration offerings and deliver new cutting edge capabilities (see the press release for complete details.) Gone is Cisco Spark, which is now...