Blog

Though still in early days, the nexus of artificial intelligence and unified communications is emerging, as AI tools could help streamline collaboration processes. Read more at SearchUnifiedCommunications.TechTarget.com...

We've been wrestling with this one at Nemertes for many years.  Early on in our research around enterprise cloud use (back around 2010) we asked whether folks had a private cloud and got sensible answers, overwhelmingly in the negative. Almost nobody said they had a...

With all the talk of advanced collaboration apps, such as virtual whiteboards and team chat, shifting the UC conversation to migrating from TDM to IP may seem like you’re living in a time warp. The year is, in fact, 2017, and the reality is that 72%...

Identifying the best unified communications platform service for your company is a complex task. This guide shows you how to evaluate vendors and buy the right CPaaS. Read more at SearchUnifiedCommunications.techtarget.com...

Avaya is delivering new products and capabilities like never before, but all under the cloud of its recent Chapter 11 filing. Read more at NoJitter.com ...

One of the great challenges of the present moment in IT and specifically for the WAN is resolving the disconnect between application and service architecture on the one hand, and the architecture of the WAN on the other.  In a nutshell: the continuing shift of work...

Executive Summary A relatively new type of communications application has gained a rapidly expanding foothold inside the modern enterprise: Team chat. These applications (also called team messaging, team collaboration, persistent messaging, and workstream communications) enable individuals to communicate within teams or workgroups in context within persistent...

The highly collaborative digital workplace is so much more than an extension of a corporate intranet. As companies forge ahead with their digital transformation initiatives, renewed focus on the employee workplace is taking center stage. After all, the more IT improves employee efficiency, the more competitive...

We are witnessing a transformation in information technology that will have a profound impact on how business and technology teams work together. The MIS teams of the 1960s and ‘70s focused narrowly on back-office systems and then transformed into IT, which expanded to include all...